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Privacy Policy

Fingerjoy Privacy Policy

At Fingerjoy (a division of LH-SP Industrial), we are committed to protecting your privacy and handling your data with transparency and security. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place orders, or interact with our services.

1. Information We Collect

We may collect the following information to provide our products and services:

  • Contact Details: Name, email, phone number, company name, and shipping/billing address.

  • Order Information: Product preferences, order history, payment details (processed securely via encrypted gateways).

  • Technical Data: IP address, browser type, device information, and cookies (for site functionality only).

  • Communications: Records of emails, inquiries, or customer service interactions.

2. How We Use Your Data

Your information is used for:

  • Processing orders, shipments, and payments.

  • Providing customer support and responding to inquiries.

  • Improving our website, products, and services.

  • Complying with legal obligations (e.g., tax, customs).
    We never sell or share your data with third parties for marketing purposes.

3. Data Sharing & Third Parties

We only share data when necessary with:

  • Logistics Partners: Shipping carriers (e.g., FedEx, DHL) for order fulfillment.

  • Payment Processors: Secure gateways like PayPal or Stripe (we do not store credit card details).

  • Legal Authorities: If required by law (e.g., customs declarations).

​4. Data Security & Retention

  • Encryption: All transactions use SSL/TLS encryption.

  • Access Control: Strict internal policies limit data access to authorized personnel.

  • Retention Period: Data is kept only as long as needed for order processing or legal compliance.

5. Your Rights (GDPR/CCPA Compliance)

  • You may:

  • Request access to or deletion of your personal data.

  • Opt out of non-essential communications.

  • Withdraw consent (where applicable).
    Contact us at privacy@fingerjoy.com for requests.

6. Cookies & Tracking

  • We use only essential cookies for:

  • Shopping cart functionality.

  • Site performance optimization.

  • No third-party advertising trackers are used.

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